Above: Chairman of Harcourts International, Paul Wright (left) and Harcourts' Managing Director Mr Mike Green (right), induct Martin Millard of Harcourts Solutions, Brisbane, into the Hall of Fame.
Selling his first property 15 years ago in Paddington, Brisbane, Martin is today Business Owner of Harcourts Solutions, leading a high performing team of 55 in two Harcourts offices – Mitchelton and Spring Hill – with operations in residential and commercial sales, and also overseeing a property management division.
This year, Martin became the 27th inductee into the Harcourts' Hall of Fame.
In short, Martin took what was the smallest Harcourts office in Queensland to what it is today – one of the top performing offices in the State.
Martin is also a highly influential figure throughout Harcourts internationally, as a highly sought-after guest speaker at training, events and conferences, a role that he is keen to fulfil, and by doing so continues to build strong, lasting relationships throughout Harcourts – both he and wife Sally.
In 1983, Martin started his working life as a physical education school teacher in Coorparoo and Mansfield, Brisbane, before being transferred to the Queensland country town of Inglewood.
At the time, his mother and father-in-law ran a small bed-and-breakfast in Stanthorpe, and Martin soon took on the extra task of assisting them build the business. After working both jobs for a period of time, in the late 80s Martin made the decision to leave teaching and took over the full management responsibility of the BNB.
With a true entrepreneurial flair, within 10 years, Martin transformed what started as a small cottage on 12 hectares, into the Happy Valley Vineyard Retreat which included a 300-seat restaurant, a conference venue, a vineyard, 16 cottages, four suites and numerous large houses. The Retreat continues to be a popular destination today.
New challenges beckoned, and in 2001 Martin and Sally made the decision to move back to Brisbane with four children under five, and in the same year Martin started his real estate career in the suburb of Paddington.
As a natural salesperson Martin quickly established himself as one of the top performers in the Paddington Office, and the next year he began his Harcourts journey at Harcourts Paddington.
Such was Martin’s sales performance, after just three years in real estate, Martin accepted the position of Sales Manager with Harcourts Alderley, and within two years was the business owner of two Harcourts offices – Harcourts Alderley and Harcourts Ferny Hills.
In 2010, Martin combined the two offices to form what now is Harcourts Solutions, Mitchelton, and also launched the property management arm run by wife Sally and business partner Claire McGrath. Along the way, Martin also worked with David Gowdie, and assisted in the setting up of Harcourts Graceville.
Since his time as a physical education teacher where he coached several sporting teams in his spare time, Martin’s leadership style continues to focus on teamwork. A top priority in his list of 100 Martinisms – his rules of success – is the concept of the inverted pyramid of authority where he emphasises that as the leader, he “works for his staff” and asks the question, “what I can I do to help my guys”. And the result speak for themselves.
Harcourts Solutions were awarded No. 1 Queensland office for Revenue four years running from 2011 until 2014, and No. 3 office for revenue in Australia three years running from 2011 to 2013.
Martin is a deeply devoted husband of Sally and father of their four children, Emily, twins Olivia and Felicity and Patrick – a man who balances a busy workplace, an even busier home and sporting life.
He is an avid reader and a complete sporting addict for his beloved Arsenal football club in England, Brisbane City Football Club and Harcourts Cycling team.
If he is not at work or taxiing his children to their various sporting clubs, he will be working as Vice President of Brisbane City Football Club, riding with his mates from The University of Queensland Cycling Club or contributing to charity or community organisations.
Through his thoughtfulness and careful attention to others – his family, his team and people he encounters through his many pursuits – Martin personifies the Harcourts values.
Not satisfied with putting people first, doing the right thing, being courageous and fun and laughter, Martin added his own fifth value for Harcourts Solution – gratitude – the state of being thankful for the opportunities that he and others have been given in life.
The simple, yet profound act of saying “thank you” is high in Martin’s priorities. He is often heard to say that his desire is to be “more Harcourts than Harcourts”.
Joining him to celebrate his induction into the Harcourts’ Hall of Fame were his wife Sally, children Olivia, Patrick, Emily and Felicity, his mother and step-father Sandra and Doug Walker, and long-time friends Adam and Elle Chapman.